MSP Services

MSP Services are for customers looking to enhance the services IT provides to the business through a pro-active team of engineers & technical staff that cover all areas of IT in a predictive cost model.

*All packages are customizable

Essentials Professional (most common) Enterprise
Good for small businesses with no servers and 5-20 users Best for larger companies with 20-500 users and servers on premise or in the cloud Best for larger sites in excess of 500 users and multiple remote sites
  • End-user Support
  • Remote Monitoring & Management
  • IT Asset Management
  • Cyber Security Basics
    • EDR
    • Patch management
    • Email security
    • Vulnerability scanning
  • Cloud Backup MGMT
    • Failure response
    • Quarterly restore Testing
  • Telecom review & management
  • Circuit/service acquisition
    • WAN design (billable)
  • Quarterly Business Review
 

All of essentials, plus:

  • Qualified Risk Assessments – bi-annually
  • Server & Systems MGMT
  • LAN/WAN Architecture  (billable)
  • Configuration Management Database (CMDB)
  • Service Catalog
  • Risk Register
  • Technology road mapping
  • Authentication management
  • Pen-test w/ remediation
  • Firewall & network device MGMT
  • Vulnerability MGMT and reporting
  • Quarterly compliance readiness
  • Quantified Risk Assessments – bi annually
  • Enterprise auth
  • LAN/WAN MGMT
  • Technology budget MGMT
  • Advanced Security
  • EDR, MDR, XDR
  • Advanced threat MGMT
  • Managed SOC
  • 24 x 7 x 365 incident response
  • Disaster Recovery planning (billable)
  • FinOps – Cloud cost MGMT